Overview

This website is operated by HomStora. Throughout the site, the terms “we”, “us” and “our” refer to HomStora. These Terms and Conditions govern the sale and use of our Water Jug Rack. Please read them carefully. If you have any questions, feel free to contact us.

Acceptance of Terms

By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Your use of this website signifies your full acceptance of these terms. If you disagree with any part of these Terms, you must not use our website.

Copyright and Trademarks

All content, including text, images, designs, logos, and trademarks, is owned by HomStora or licensed to us. Unauthorized use is prohibited. You agree not to use any content in a way that infringes upon these rights or suggests sponsorship or endorsement by us.

Payment Methods

We accept the following secure payment methods:

PayPal

Visa, MasterCard, American Express, and Discover

Cash (for local pick-up only)

We reserve the right to change our payment methods at any time.

Link Sites

We are not responsible for the content or practices of third-party websites linked from our site. Links to other websites are provided for your convenience only. You agree to abide by the terms and conditions of those sites.

Links from Other Websites

Permission is required to link to our website. Requests for permission should be submitted to us via our contact form. We reserve the right to deny permission without explanation.

Order Acceptance Policy

Receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of an offer to sell. We reserve the right to decline your order for any reason, including but not limited to the unavailability of products or errors in pricing or product description.

Sales Tax

Sales tax is calculated based on the shipping address’s zip code. Tax rates are subject to change without notice. Please check our website for details on sales tax rates.

Returns and Refunds

We offer a 60-day free return policy for all items. Returns must be unused, in their original packaging, and shipped at the customer’s expense. Refunds will be issued within 14 days of receipt of the returned item.

Privacy

We collect personal identification information from users in various ways, including when users visit our site, register, place an order, subscribe to the newsletter, respond to a survey, or fill out a form. We will never sell or rent your personal information to third parties.

Web Browser Cookies

We use cookies to enhance your experience and gather data on website usage. You may choose to set your browser to refuse cookies, but note that some site features may not function properly.

Product Warranty Details

Our warranty covers defects in materials and workmanship for a period of 1 years from the date of purchase. It does not cover normal wear and tear or damage due to misuse. For warranty service, contact our customer service team.

Warranty Repairs

We will repair or replace any product that fails due to a defect at no cost to you. If misuse is determined to be the cause of failure, you will be responsible for repair and return shipping costs. No refunds are available after the initial 30-day, risk-free period.

Item Damaged in Transit

Items damaged in transit may be returned or replaced under our 30-day risk-free guarantee. We may request photographic evidence for our records. Contact our customer service for return instructions.

Shipping Policy

For detailed shipping information, including delivery times, shipping rates, and international shipping options, please visit our Shipping Policy page.

Customer Service

For customer service inquiries, including order status, returns, and warranty claims, please contact us at:

United States: Monday – Friday, 9:00 a.m. – 5:00 p.m. (PST)